Frequently Asked Questions

Yes, we ship to Germany and throughout Europe.

Shipping is complimentary for orders exceeding 99 euros within Germany and across Europe.

Shipping durations vary depending on the destination, but we strive to ensure prompt and efficient delivery. For detailed timelines, please refer to our shipping policy.

Our return, replacement, and exchange policy is designed with customer satisfaction in mind.
If you wish to initiate a return, replacement, or exchange, please ensure the item is in its original condition and contact us within the specified timeframe.

Yes, we offer product exchanges if you are not satisfied with your purchase. Please ensure the item is in its original condition and contact us to initiate the exchange process within 14 days of Purchase.
Terms and conditions apply."For detailed terms and conditions, kindly refer to our policy guidelines.

Our cancellation and modification policy allows flexibility for our customers.
If you wish to cancel or modify your order, please contact us promptly to ensure the request can be processed.
Specific conditions and timeframes may apply, as outlined in our policy guidelines.

If you have placed an order by mistake, you can request a cancellation on portal or by promptly contacting our customer support team.
Please note that cancellations are subject to certain conditions and timeframes, as outlined in our policy.

Our payment and refund policies are designed to ensure a seamless experience for our customers. We accept multiple payment methods for convenience, and refunds are processed promptly in accordance with our terms and conditions. For detailed information, please refer to our policy guidelines or contact customer support.

At Pemiji, we accept a variety of payment methods to ensure convenience for our customers. For detailed information on accepted payment options, please refer to our website or contact our customer support team.

If your payment has been deducted but you have not received an order confirmation, please contact our customer support team (Chandni@pemiji.com) immediately. Provide them with details such as your payment receipt or transaction ID to help expedite the resolution process.

Pemiji's warranty policy ensures customer satisfaction by covering manufacturing defects and product issues within the specified warranty period. For detailed terms and conditions, please refer to our policy guidelines or contact our customer support team.

You can claim a warranty by contacting our customer support team within the specified warranty period. Ensure you have the necessary documentation, such as proof of purchase and warranty details, to facilitate the process. For further guidance, please refer to our policy guidelines.